Create your account

After creating an account, you can log in to shop and speed up the checkout process by eliminating the need to enter each piece of information, such as your delivery address.

Members can also take advantage of exclusive services such as payment with points and limited-time events, so take advantage of this opportunity to register.

About linkage

After logging in, the points function is activated by pressing the "Link" button displayed at the bottom of the page, and points can be shared and used at all online and physical shops in the Tamaya-Group family of shops.

*When using the linkage function in the online store, an account must be created and linked for each shop.

Member benefits

The Tamaya-Group membership app allows you to earn points based on the amount of your purchases.

Points worth 3% of the purchase price (excluding tax) will be awarded.

Example: if you purchase a product worth 11,000 yen (including tax), you will be awarded 300 points.

*You can use your accumulated points as payment for one yen per point.

*The validity period is one year from the date of last use.

Frequently asked questions.

Please read the following notice before proceeding to the order process.

If you have any delivery-related requests, please indicate them in the "Messages and requests" box.

Receipts and delivery slips can be printed or saved as a PDF from the order history on My Page. Please register for an account to use this service. *Member registration required.

If you wish to deliver to your accommodation, please indicate the name of the guest and the date of stay (check-in date) in the space provided for the delivery address.
*Failure to fill in this form will make it more difficult to ensure a smooth dispatch process. Thank you for your cooperation.

We do not accept credit cards in a different name to that of the person placing the order.
In some cases this will be treated as a cancellation, so please make sure to check before placing your order.

クレジットカード決済

コンビニ決済

デジタルウォレット・QRコード決済

銀行振込

ゆうちょ銀行

If your preferred payment method is not displayed on the payment screen

If you navigate to the Check out as guest page at the bottom of the screen, you will be taken to a screen where you can select all payment methods.

If you have logged out, please go to login and enter your email address in the 'Send email' field instead of selecting 'Log in at shop'.

If the Shop account login screen is displayed

After closing the pop-up and pressing Continue, enter the verification code received at your email address.

About Shop Pay

Shop Pay is one of the payment services provided by the e-commerce platform used by the shop.
By registering your email address and phone number when you first use the service, you can make purchases quickly and conveniently, eliminating the need to enter your credit card details and delivery address next time.

Shop Pay is secure by sending and receiving encrypted data, using servers that meet credit card industry security standards (PSI DSS) and sharing customer shipping and billing information with the store only when an order is placed.

Payment is authorised using a passkey or a six-digit Shop Pay code received via SMS or email, which also prevents fraudulent use.
Once you have registered for a Shop account, you can use it as a common account for other stores that have introduced Shop Pay payments.

Orders placed by 12/29 (Mon) noon (*) → can be shipped before the end of the year.
*Please select a payment option other than "Japan Post Bank" or "Convenience store payment".

Orders placed after 12/29 (Mon) noon → Shipment from 1/3 (Sat).